Right of withdrawal

These text is machine translated. For the original refer to the german version.


Revocation instruction


A following revocation instruction is aimed exclusively at consumers according to of ยง 13 civil code (BGB) . Acoording to BGB a consumer is any individual person who locks a legal transaction to an end which can be classed with neither its commercial nor her independent occupation:
Revocation right
You have the right to revoke this contract within fourteen days without detailed reasons.
The revocation period is 14 days as of the day, at which you or a third party named by you have taken the goods into possession. The third party excludes people involved in the transportation of the goods.
To exercise your revocation right you must inform us (be braveHEARTed - Maike Timmermann, Sandweg 19, 35274 Kirchhain, Email: info@be-bravehearted.com) by means of a clear explanation (e.g. a letter sent by post or e-mail) about your decision to revoke this contract. You can use this the sample below (not mandatroy).
For the preservation of your right it is sufficient to email us your revocation before expiry of the revocation period.
Results of the revocation
Within fourteen days as of the day on which you have communicated your revocation of this contract, we have to repay you all payments including the delivery costs (with the exception of the additional costs which arises by you besides chosing another type of the delivery as the standard delivery methode which is offered by us and favourable) from the moment we have received your revocation..
We use the same means of payment for this repayment which you have used at the original transaction unless something else particularly was agreed on. For no reason whatsoever any fees will be charged to you because of this repayment considerations. We can refuse the repayment, until the returned goods arrive or you proof that you have returned the goods, depending on which is earlier.
You have immediately and in every case to return the goods to us at the latest within fourteen days as of the day on which you inform us about the revocation of this contract. The period is preserved if you send the goods before expiry of the period of fourteen days. You bears the costs of the return. You only must pay for a possible depreciation of the goods if  this depreciation is not necessary for the check of the composition, qualities and operation of the goods.
Revocation form
If you want to revoke the contract, then please print this form and send it back to us by post or e-mail.
At: be braveHEARTed - Maike Timmermann, Sandweg 19, 35274 Kirchhain, Email: info@be-bravehearted.com
I/we (*) revoke the concluded contract about the purchase of the following goods
a. order date / received at (*)
b. name of the consumer
c. address of the consumer
d. signature/the consumer  (only communication on paper.)
e. date
(*) please delete inappropriate
Classic view